Learning & Resources
Learn how Agents of Value helps clients in improving their processes through innovative, technology-driven solutions, resulting in increase business growth. Check out some of our resources below.
Case Studies
We walk you through some business-specific issues we have addressed with custom-designed tech solutions.
Advertising Campaign Tracker
Case Study Advertising Campaign Tracker with Audio Fingerprinting
Agent Monitoring Application
Case Study Cloudica Client as an Agent Monitoring Application Case Study
Driver Equipment Tracker Study
Case Study Driver Equipment Tracker
Most Popular Posts
Choosing the Right Content Management System (CMS) for Your Business Website
Photo: Pixabay (Pexels) When building a website for your business, one of the things you must consider is the right content management system (CMS)....
How to Secure Your Business’ Digital Assets/Online Accounts
Photo: Pixabay (Pexels) In today’s modern world, it’s highly unusual for a business to not have any presence online. After all, one must keep up...
How Cloud Computing Make Business Processes More Efficient
Photo: Pixabay (Pexels) Over the years, cloud computing has proven itself to be worthy for most businesses, mainly because of its accessibility and...
Frequently Asked Questions
Do I have direct access to my agent/s?
Yes, you have direct access to your agent. You can communicate with your agents through email and instant messaging or other resources that suits your needs.
What are the available schedules?
What are the Philippine Holidays?
REGULAR HOLIDAYS
Event | Date |
---|---|
New Year’s Day | January 1 |
Araw ng Kagitingan | April 9 |
Maundy Thursday | March 28 |
Good Friday | March 29 |
Labor Day | May 1 |
Independence Day | June 12 |
National Heroes Day | August 26 |
Bonifacio Day | November 30 (Monday nearest November 30) |
Christmas Day | December 25 |
Rizal Day | December 30 |
SPECIAL (NON-WORKING) HOLIDAYS
Event | Date |
---|---|
Chinese New Year | February 10 |
EDSA People Power Revolution Anniversary | February 25 |
Black Saturday | March 30 |
Ninoy Aquino Day | August 21 |
All Saints’ Day | November 1 |
Additional special (non-working) day | November 2 |
Feast of the Immaculate Conception of Mary | December 8 |
Additional special (non-working) day | December 24 |
Last Day of the Year | December 31 |
How can I view what my agent has been doing during his/her working hours?
Why do we need to fill out the evaluation form every 6 months?
Can I choose a shift schedule for my agent?
Can my agent work during weekends/ holidays?
How can I give incentives / paid leaves to my agents?
Who can I contact if I have a problem with my agents’ performance?
Billing3>
If my agent will not report to work. Will it mean that there will be automatic adjustment on my invoice?
How long will it take to process the hiring of an agent?
What will happen if I forgot to pay for my bill on time?
What are the requirements needed to hire an agent?
Can I ask for a trial period before I can hire an agent?
Yes, we can arrange for a 1 or 2 weeks free trial period depending on the arrangement. You can select the packages we offer if you want
Projects & Tasks3>
How can I build a team?
Get in touch with us via support@agentsofvalue.com with your project requirements.
Will they be working during my morning shift?
What tasks can I assign to my agents?
- Software Developer – Desktop, mobile, and web applications built specifically for your unique business process requirements
- Website Developer – Custom-designed websites, CMS and CMS plugins, e-commerce sites, web-based inventory systems, back-end development and maintenance
- Webmaster/Web designer – Front-end development and maintenance tasks, website updates, custom website themes, graphic designs, logo designs, video animations, infographics
- Virtual Assistant – Research, content development, product/customer support tasks, quality assurance, project management, event scheduling, email marketing, social media management, keyword research, search engine optimization tasks, analytics reporting
Can my Virtual Assistant agent work on websites?
Do I have direct contact with my agent even if he's just working part time for me?
Do I have direct contact with all of my agents?
What would be the billing basis of the project?
Can I request for specific PC requirements for my agent?
Can I hire an agent part time? To work on specific tasks even if I already have an existing agent.
We're Here To Help!
Offices
Locations
Pittsburgh, PA
Pittsburgh,
PA 15217 USA
(724) 824-1233
Makati City, PH
112 VA Rufino St. Legaspi Vill,
Makati City, Philippines 1229
(632) 519-3536
Iloilo City, PH
132 Quezon St., Iloilo City,
Philippines 5000
(632) 335-8835
Davao City, PH
Bonifacio St., Davao City,
Philippines 8000