Learning & Resources
We walk you through some business-specific issues we have addressed with custom-designed tech solutions.
Advertising Campaign Tracker
Case Study Advertising Campaign Tracker with Audio Fingerprinting
Agent Monitoring Application
Case Study Cloudica Client as an Agent Monitoring Application Case Study
Driver Equipment Tracker Study
Case Study Driver Equipment Tracker
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Frequently Asked Questions
Do I have direct access to my agent/s?
What are the available schedules?
What are the Philippine Holidays?
New Year’s Day
January 1 (Fri)
Araw ng Kagitingan
|April 9 (Fri)|
|May 1 (Sat)|
|June 12 (Sat)|
National Heroes Day
|August 30 (Mon)|
|November 30 (Tue)|
|December 25 (Sat)|
|December 30 (Thu)|
SPECIAL (NON-WORKING) HOLIDAYS
Chinese New Year
|February 12 (Fri)|
EDSA People Power Revolution Anniversary
|February 25 (Thu)|
Ninoy Aquino Day
|August 21 (Sat)|
All Saints’ Day
|November 1 (Mon)|
Additional special (non-working) day
|November 2 (Tue)|
Feast of the Immaculate Conception of Mary
|December 8 (Wed)|
Additional special (non-working) day
|December 24 (Fri)|
Last Day of the Year
|December 31 (Fri)|
How can I view what my agent has been doing during his/her working hours?
Why do we need to fill out the evaluation form every 6 months?
Can I choose a shift schedule for my agent?
Can my agent work during weekends/ holidays?
How can I give incentives / paid leaves to my agents?
Who can I contact if I have a problem with my agents’ performance?
If my agent will not report to work. Will it mean that there will be automatic adjustment on my invoice?
How long will it take to process the hiring of an agent?
What will happen if I forgot to pay for my bill on time?
What are the requirements needed to hire an agent?
Can I ask for a trial period before I can hire an agent?
Projects & Tasks3>
How can I build a team?
Will they be working during my morning shift?
What tasks can I assign to my agents?
- Software Developer – Desktop, mobile, and web applications built specifically for your unique business process requirements
- Website Developer – Custom-designed websites, CMS and CMS plugins, e-commerce sites, web-based inventory systems, back-end development and maintenance
- Webmaster/Web designer – Front-end development and maintenance tasks, website updates, custom website themes, graphic designs, logo designs, video animations, infographics
- Virtual Assistant – Research, content development, product/customer support tasks, quality assurance, project management, event scheduling, email marketing, social media management, keyword research, search engine optimization tasks, analytics reporting
Can my Virtual Assistant agent work on websites?
Do I have direct contact with my agent even if he's just working part time for me?
Do I have direct contact with all of my agents?
What would be the billing basis of the project?
Can I request for specific PC requirements for my agent?
Can I hire an agent part time? To work on specific tasks even if I already have an existing agent.
We're Here To Help!
PA 15217 USA
Makati City, PH
112 VA Rufino St. Legaspi Vill,
Makati City, Philippines 1229
Iloilo City, PH
132 Quezon St., Iloilo City,
Davao City, PH
Bonifacio St., Davao City,